Frequently Asked Questions

WHAT KIND OF PRESCRIPTION LENSES DO YOU HAVE?

We carry a large variety of single vision, bi-focal, tri-focal, progressive, photochromatic and polarized lenses. Most of our lenses are made in Japan and they come with UV protection, scratch resistance coating, anti-reflective coating and aspheric which designs to reduce or eliminate distortions.

HOW MUCH ARE YOUR SUNGLASSES, EYEGLASS FRAMES, AND PRESCRIPTION LENSES?

They vary in brands, materials, etc. Please contact us or visit us for further information.

CAN I RE-USE MY LENSES IN A NEW FRAME?

If your lenses are in good, reusable condition, we can use them in most cases. However, we have to cut the lenses and fit them in a slightly smaller frame, not larger. Please visit us with your lenses and one of our trained associates will be able to help you.

CAN I USE MY USED FRAMES OR FRAMES FROM OTHER STORES?

If your frames are in good, reusable condition, we can use them in most cases. Please visit us with your frames and one of our trained associates will be able to help you.

DO YOU SELL CONTACT LENSES AND CAN I ORDER THEM ONLINE?

We carry popular contact lenses in store, and you can order contact lenses through us. At the moment, we do not do online orders. Please call or WhatsApp us for more information.

HOW LONG DOES IT TAKE TO FINISH MY GLASSES?

Some of our store have a dispensing lab and carry stock lenses. In many cases, your glasses are ready for pick-up in 60 minutes or less. However, if we have to order your lenses, it will take somewhere from couple of days to 1-2 weeks.

HOW MUCH DOES THE EYE EXAM COST?

There is no charge for eyes exam at our stores.

WHAT ARE THE AFTER-SALES SERVICE?

We offer regular eyewear maintenance and inspection free of charge.

MY GLASSES ARE BROKEN, CAN YOU FIX THEM? PLEASE TELL ME THE PERIOD AND COST.

In many cases, eyeglasses can be repaired, but the period and cost will vary depending on the type of repair.